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AWARD-WINNING LOSS PREVENTION ANALYTICS – WITH A DIFFERENCE…


  • The Metro Analytic Retail Solution (M.A.R.S) combines demonstrable loss prevention benefits, plus comprehensive added-value functions to boost retailers’ revenue
  • M.A.R.S is the answer for hard-pressed retailers – tackling losses, improving operational efficiency and raising store takings…
  • This retail analytics software is the winner of a 2019 Queen’s Award for Enterprise (Innovation). M.A.R.S is used by High St retailers to measurably combat their ‘shrinkage’ losses
  • Frasers Group plc has deployed M.A.R.S in hundreds of its stores across the UK and Europe – achieving an overall loss reduction of 70%
  • The multi-functional M.A.R.S solution easily and cost-effectively integrates with any retailer’s existing hardware and software systems. This makes implementing retail analytics within their stores even easier
  • M.A.R.S’ combination of ‘shrinkage’ reduction and value-added revenue-boosting features enables the system to pay for itself
  • M.A.R.S is the ideal solution for retailers without the budgets for security systems alone
  • M.A.R.S cost-effectively addresses ‘shrinkage’, fraud, theft and other loss prevention issues
  • M.A.R.S can help retailers of all types and sizes, including High St stores and independent retailers. This security solution is also ideal for manned and unmanned forecourt fuel operators and retail shops
  • Developed in-house by Metro Security’s R&D engineers, the innovative M.A.R.S system is continually being enhanced. We conduct these enhancements to address customer requirements and ensure we provide the best security solutions.

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“THE QUEEN’S AWARD-WINNING M.A.R.S SYSTEM COST-EFFECTIVELY COMBINES RETAIL LOSS PREVENTION WITH SITE EFFICIENCY GAINS AND ADDED-VALUE FEATURES, SIMULTANEOUSLY TACKLING IN-STORE LOSSES AND BOOSTING REVENUES”

M.A.R.S – IN A NUTSHELL…

  • ANPR/Vehicle flow control

M.A.R.S’ integrated, cutting-edge Automatic Number Plate Recognition (ANPR) system. This software prevents fuel thieves from refilling at your forecourt without paying first. The M.A.R.S system can integrate your store’s Epos and Fuel Point-of-sale systems and link them with CCTV camera recordings. This allows you to locate a specific number plate.

This enables easy tagging of a vehicle number plate as a forecourt ‘drive-off’. This allows you to be automatically warned via pop-up notifications when the vehicle enters your forecourt. From here, you can insist on pre-payment before dispensing.

Data can be shared quickly and easily across multiple sites, including with online crime prevention initiatives. With this retail loss prevention analytics, you can improve the daily operation of your business and ensure the safety of your staff.

  • Facial Recognition

M.A.R.S uses its own facial recognition software, created by Metro Security’s R&D team, for affordable and practical advantages. This includes on-site loss prevention, operational management gains and marketing opportunities to boost profitability. With retail data analytics solutions businesses can ensure they are operating efficiently whilst ensuring maximum protection for customers and employees.

The system’s facial recognition technology offers a valuable new tool. It can be used to solve a specific problem on one site or expanded to multiple locations for greater advantages. At the heart of this technology lies the use of sophisticated analytical software.

  • Thermal Screening

Introduced in 2020, following the Covid-19 coronavirus pandemic, M.A.R.S’ thermal screening module provides immediately available, easy-to-install and effective detection of arriving employees. This is ideal for contractors and visitors at the entrance point to any facility. The module’s technology can be used to detect flu and other serious health conditions in the long term. With the M.A.R.S module checking each arriving person using face detection thermal software linked to skin temperature.

  • People Counting

M.A.R.S has a People Counting module that helps with retail occupancy and customer distancing, along with its Thermal Screening system. This aids in providing accurate entry/exit control over a store’s real-time occupancy level. Cost-effective, easily deployed and reconfigured, this reliable technology also helps pay for itself by enabling retailers to minimise the staff required to physically monitor store entrances. In addition, it eliminates the need to manually count the number of customers coming in and exiting.

  • Data Reporting

The multi-functional M.A.R.S retail software system provides a host of real-time data reporting functionality through its cross-platform interfaces. With a store(s)’ EPOS till points, tagging devices and CCTV surveillance cameras.

The till data from sales transactions is stored as usable data within the system, unlike other systems. It is not just added to video footage. This means it can be used for real-time notifications as well as quick and easy post-event searches, without the time-consuming need to trawl through hours of recordings to find the relevant information.

  • Real-Time Threat Alert

The M.A.R.S system’s Real-Time Threat Alert module warns retailers, like supermarkets and service stations, about thieves. It shows how the system can be used in real-life situations. Using geofence location technology to set virtual boundaries around a specific location, this module enables retailers to both monitor individual sites and instantly alert other company sites in and around the same area, which may also be vulnerable to attack.

  • EPOS & CCTV Integration

The ‘back office’ integration between the M.A.R.S software and electronic point-of-sale systems (EPOS) provides automatic pairing of CCTV images/video clips with the relevant transaction. This also provides relevant audio and with till data overlaid onto the surveillance footage to significantly enhance existing analytic capabilities. For the system user, in practice, this means they can swiftly search for specific transactions and avoid lengthy, time-consuming loss prevention investigations. From here audits can be pulled by providing quick and easy data retrieval using straightforward search parameters.

How it works

  • M.A.R.S is a retail software that works well with in-store hardware like CCTV cameras, cash registers, and other devices. audio relating to suspect transactions and reliable facial recognition technology
  • The M.A.R.S system reduces shrinkage by ensuring that items scanned at the cash register are purchased from the store. It achieves this through its advanced analytics ‘engine’.
  • M.A.R.S’ new applications help store owners deal with fake credit transactions and refunds. They also allow monitoring of many stores and sites at the same time. This also includes the operational capability to check store deliveries/ movements remotely, via PC, tablet or smartphone.
  • Stored image recordings help system operators filter and enhance search criteria. These criteria include product type, voids, payment method, and other customizable options.
  • M.A.R.S uses smart software to find and summarize worrying trends for store owners/managers on a user-friendly dashboard.
  • M.A.R.S has both hardware and software that work together to prevent losses. It also has extra features that can increase revenue. It saves time by quickly retrieving data using simple search terms, so investigations are not long and complicated.
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The Benefits

  • The M.A.R.S system helps retailers reduce losses from theft and fraud. For example, Frasers Group plc uses the system in many of its stores across Europe. They have seen a 70% decrease in losses and a 65% decrease in audit costs.
  • M.A.R.S improves security, maximises loss prevention, assists store management, helps train staff, improves marketing opportunities and boosts retailers’ revenues
  • The M.A.R.S system has added features such as CRM to monitor customers’ purchases and use focused ads. This helps retailers choose goods that suit their customers better.
  • This helps stores in three ways. Firstly, it improves their setup. Secondly, it helps them manage stock better. Lastly, it helps them train staff to sell faster and make more profit from high-margin items.
  • M.A.R.S can be used in various retail settings, from small shops to large chain stores. It can also work in fuel kiosks and can be used in multiple locations at the same time.

What our clients say