Metro Security has supported its local Barking, Havering and Redbridge University Hospitals NHS Trust’s latest 2021-22 publication, ‘Your Guide to Volunteering’. The company has been a long-term supporter of the Trust’s publications and is proud to be associated with this latest Guide.

Available to look through online as a digital e-book, its 44 pages are packed with interesting insights into the variety of work done every day by volunteers in every area of the Trust’s two main sites – Queen’s Hospital in Romford and King George Hospital in Goodmayes, Essex – which it operates alongside the provision of outpatient services at other hospitals and polyclinics.

As Voluntary Services Manager, Antoinette Webber, reflects, volunteering is all about making a difference to your community and your local hospital by improving the patient and staff experience: “It is also about helping people who need it most, when the need it most. For some of those people a volunteer may be all they have, and may be the only person they’ve spoken to all week.”

Antoinette adds that the support volunteers provide complements the great work done by the Trust’s 7500 strong workforce, acting as a supplement by “delivering those little things that will make such a difference to our patients”.

Readers can find out the personal experiences of volunteers including the Trust’s mealtime assistants, wayfinder concierges, patient partners and ward befrienders, which are related by some of those carrying out these valued roles. The Guide also describes other ways volunteers can play their part and how to get involved.

Read the full Guide, for free, here: http://www.romford.smilepublishing.com

Find out more about volunteering at the Trust here: https://www.bhrhospitals.nhs.uk/volunteer