We require a 1st line support / Control room operator for our Support Desk.

A Clear and confident telephone manor is required.
The ideal candidate will be supporting customers over the phone giving technical support, logging calls, communicating with engineers.

Other duties include giving 1st line support to customers (CCTV, Intruder alarms), performing remote support, day to day spot checks on systems, remote system repairs, site perimeter monitoring and Office administration work.
Ideally we would like someone with knowledge of excel and word, a basic understanding of computers and windows operating systems this is not essential as all training will be given in all areas, but Self-motivation, punctuality and a willing to learn new things is a must. Training will also be given on the CCTV and intruder alarms
The position is on a shift rota and will cover days, nights and weekends.

E-mail your CV to Jobs@metrosecurity.co.uk please include in the subject line Ref CROOM1, you can also e-mail us if you require more details